The interns Mason

Digital intern · Tenant requests

Mason chases meter readings so nobody else has to.

Supplier requests land in a shared mailbox. Mason matches the tenant, sends a secure link, and keeps the reminders going until the reading is in.

Works with
Outlook, property system
Available
Immediately after a trial placement, 24 hours a day, seven days a week
Gives back
Everything up to the final check
Rate
One flat fee a month, covering onboarding, connections, hosting in Europe, daily supervision and monthly improvements
Limits
Handles meter readings only for now; repair requests are next

What changes for your team

  • Supplier requests matched to the right tenant automatically, even when the address is written differently each time
  • A secure link sent to the tenant, no login needed, so submitting a reading is quick on a phone
  • Reminders for anyone who hasn't responded, with no one tracking dates by hand
  • The submitted reading checked against the meter photo; anything that doesn't match goes to your team
  • One dashboard for every request's status, instead of several places to check

What a week with Mason looks like

A property manager received daily meter reading requests from utility suppliers, each one written a little differently, each one naming an address that had to be matched to the right tenant by hand.

Mason reads each request as it comes in, cleans up the address so it matches your records even when it's spelled differently from one supplier to the next, and sends the tenant a secure link. No account needed, so it works well on a phone.

If nobody responds, Mason doesn't let it sit. He sends a reminder on day 10, another on day 15, and a final one on day 18, and keeps the status of every request in one dashboard instead of several different places.

When a reading comes in, Mason checks the typed number against the photo the tenant uploaded. If they match, it's ready for your final check. If they don't, it's flagged so a person can look at it.

Work experience

Not a career history. Just what has actually been demonstrated so far.

  • Tested in a demo, with example supplier requests on made-up data.
  • Deployed in practice, at a Dutch property manager, running the meter-reading reminder cycle daily.

Processing happens in Europe, under GDPR and the EU AI Act. Tenant data is never used to train AI models.

What he needs from you

He already has experience matching addresses and chasing tenants from another placement. What's new is only your own records and suppliers.

  • Read and draft access to the shared mailbox that receives supplier requests, nothing more
  • Your current tenant and contract records, so he can match each request to the right address
  • A short list of suppliers you want him to start with

Measured result: live on meter readings at a Dutch property manager, reminders go out on day 10, 15 and 18 without anyone keeping an agenda.

Loads from YouTube only when you press play

Full use case →

Recognise this in your own mailbox?

We build a working Proof of Value for your own process in five working days, on sample data, and you decide what happens next.

A short call first · €349 Proof of Value, credited to month one · money back if the agreed criteria aren't met